Expert EV Charger Installers
Evergreen EV are experts in EV Charge Point Installation. Operating in the North East of England across Durham, Northumberland and Tyne and Wear.
Public EV Charging
Our Guide to Charging an EV on a Public Charge Points
Charging an electric vehicle (EV) at a public charge point may feel a bit overwhelming if you’re new to it. However, with a little planning and preparation, you’ll soon find it a smooth process. Here’s a step-by-step guide to help you plan your journey, download the necessary apps, and successfully charge your EV.
1. Plan Your Journey
Before setting off, it’s essential to plan your journey and how you’re going to use Public EV Charging along your route or at your destination. Here are a few steps to get you started:
Use EV Route Planners: Apps like A Better Route Planner (ABRP), or ZapMap can help you map out the your route and planned Public EV Charging stops..
Check Availability and Charging Speed: Charging stations vary in speed, from slow AC chargers to rapid DC chargers. Knowing the charge speed helps you plan your stops and estimate charging time.
You don’t always need the fastest charging station, speed can be limited by your vehicle, or if you are staying for a long time then opt for the slower chargers.
Planning ahead can save you time and ensure you won’t end up at a charge point that’s out of service or too slow for your needs, the route planners often give you insight into charge point availability and service status.
2. Download Charging Apps in Advance
While many public ev charging stations will take card payment many require an app for access and payment, so it’s best to download the relevant app before your trip. Here’s what to consider:
Identify the Charging Network: Some popular networks include Osprey, Gridserve, Instavolt and Ionity. Check your planned route to see which networks you’ll likely use.
Register and Add Payment Details: Setting up your payment details in advance will save you from delays at the charge point.
It’s a good idea to have at least one backup app installed, just in case your preferred charge point is temporarily offline.
3. Arriving at the Charge Point: Follow the Instructions
Once you’ve arrived at the charge point, the next step is to start the charging process. Each charger can have different instructions, so here’s what to look out for:
Plugging In Before or After Payment: Some chargers require you to plug in your vehicle before confirming payment, while others require payment verification before connecting. Take a moment to read the instructions carefully, these maybe on-screen or on signs usually attached to the charge point.
Use the App or Charge Card: Open the charging app or use a charge card (if applicable) to start the session. The app will usually guide you step-by-step, showing how to initiate charging, monitor progress, and pay.
Confirm Charging Begins: Most charging points will indicate when the session has started, either through a light on the charger or within the app itself.
4. Monitor Your Charging Session
It’s helpful to monitor your session to make sure everything is proceeding as expected. Your app will usually display the charging speed, session cost, and estimated completion time. Here are a few tips to keep in mind:
Stay Nearby: Some chargers have a time limit or a fee if you exceed the charging session time, so stay close if your stop will be brief.
Finish Charging and Unplug: Once charging is complete, end the session on the app (if necessary) and unplug your car. Many chargers will automatically stop once fully charged, but it’s always good to check.
5. Troubleshooting Common Issues
If you experience any issues during your charging session, here are a few quick tips:
Restart the App or Charger: Sometimes, restarting the app or disconnecting and reconnecting the charger can solve connectivity issues.
Check for Alerts in the App: Most charging apps will display any known issues or updates about the charger.
Contact Customer Support: Many charging networks offer real-time support, so don’t hesitate to reach out if you’re having trouble, the support number is usually posted on the charge point.
Final Thoughts
Charging your EV at a public charge point becomes second nature with a little experience. By planning your journey, downloading apps in advance, and following instructions at the charge point, you’ll save time and avoid unnecessary stress.
Once you become as experienced Public EV Charging user, you’ll start to plan less and know the charge points that work well for you along your common routes. Happy charging!
Evergreen EV are an OZEV authorised ChargePoint installer Representative